Effective Date: October 1, 2026
Last Updated: October 1, 2026

Welcome to Franny's Seafood ("we," "our," or "us"). We respect your privacy and are committed to protecting any personal information you share with us when you visit our website (https://frannysseafood.com/), make a reservation, order online, or interact with our business.This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.

1. Information We Collect

We may collect information from you in a few different ways when you interact with our website and services:

Information You Provide Voluntarily:

Contact & Communication Data: If you reach out to us via email, press inquiries, or contact forms, we collect your name, email address, phone number, and any message contents.

Transactions & Orders: When you place an online order, purchase a gift card, or make a reservation through our website, third-party reservation or ordering partners may collect your name, payment details, phone number, email address, and order history.

Information Collected Automatically:

Log & Device Data: Like most websites, our web servers automatically collect standard technical information when you visit, such as your IP address, browser type, operating system, referring URLs, pages viewed, and access timestamps.

Cookies & Tracking Technologies: We may use cookies, pixels, and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. You can adjust your browser settings to refuse cookies, though some website features may not function properly as a result.

2. How We Use Your InformationWe use the information we collect for various business purposes, including:Fulfilling online food orders, gift card purchases, and table reservations.Communicating with you regarding your inquiries, reservations, or feedback.Improving our website functionality, customer service, and overall dining experience.Monitoring website security, preventing fraud, and complying with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

Service Providers: We work with trusted third-party vendors who help us operate our website, process payments, host online ordering, and manage reservations (e.g., website hosting or online ordering platforms). These partners are bound by confidentiality obligations.

Legal Compliance: We may disclose your information if required to do so by law, subpoena, or legal process, or to protect the rights, property, or safety of Franny's Seafood, our staff, or our guests.

4. Third-Party Links

Our website may contain links to external websites or social media platforms (such as Facebook or Instagram). We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

5. Data Security

We take reasonable administrative, technical, and physical measures to help safeguard the personal information we collect against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Children's Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational needs. Any updates will be posted directly on this page with a revised "Last Updated" date.

8. Contact UsI

f you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, you can reach us at:

Franny's Seafood Address: 998 Goss Ave, Louisville, KY 40217
Phone: 502-350-9952
Website: https://frannysseafood.com/